While I was surfing internet, I don’t know where I clicked and it opened up a website which in turn opened a popup window. Within a matter of few seconds, my FireFox browser froze and in the system tray icon, it showed me little nice blue icon with a pop up saying “Your computer is infected with virus. Click here to fix it.”. (Who says Firefox 3.5 is a secure browser?). I killed the Firefox process from Task Manager but I was running as admin of the computer so it created much problem for me as it might have injected lot of spyware/virus. Even Norton Anti-virus could not detect anything while it was running. I immediately disconnected computer from internet so that it won’t affect any other machine and/or send any information from my computer to outside world.
I had Task Manager open so I looked at various process and I found couple of processes with weird names. Luckily I had Process Explorer on my computer so I opened it up and checked out from which location those processes were executed. I first killed those processes and then deleted it. I requested Norton to wake up and clean my computer and so it did but now the drama starts.
When I restarted computer, it showed me a virus but Norton did not detect it. I used Process Explorer to know the location and removed it. I ran registry cleaner along with Norton couple of times to remove all spyware/virus. Finally I cleaned my computer but now internet does not work at all and all my system tray icons were missing. I searched lots of forums but could not find answer but finally I came across a utility called WinSockFix by Option^Explicit Software Solution. Running this program fixed all my problems related to internet connection. Then I came across a forum post to restore system tray icons. This fixed my problem but I had to go to Control Panel > Sounds and Audio Devices > tick “Place volume icon in taskbar” and it restored all my network icons along with volume icon immediately.
Vishal Monpara is a full stack Solution Developer/Architect with 13 years of experience primarily using Microsoft stack. He is currently working in Retail industry and moving 1’s and 0’s from geographically dispersed hard disks to geographically dispersed user leveraging geographically dispersed team members.